1. Information We Collect
When you submit a form through our website or landing page, we may collect information such as:
• First and last name
• Phone number
• Email address
• Information about your health concerns, goals, or reason for contacting us
• Appointment preferences and scheduling information
• Any other information you voluntarily provide through the form or during communication with our team
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage information.
2. How We Use Your Information
We may use the information you provide to:
• Respond to your inquiry
• Contact you about your Discovery Visit
• Schedule, confirm, or reschedule appointments
• Understand your concerns and goals
• Provide or coordinate services you request
• Communicate with you about our services
• Improve our website, services, and marketing
• Maintain business and administrative records
• Comply with applicable legal and regulatory requirements
We will only use your information for purposes reasonably related to our business and your interactions with Momenta Chiropractic.
3. Communications
If you provide your phone number or email address, we may contact you regarding your inquiry, appointment, or services you have requested.
Depending on your preferences and applicable law, communications may include phone calls, text messages, and emails.
You may opt out of certain marketing or non-essential communications at any time by following the unsubscribe or opt-out instructions provided in the communication or by contacting us directly.
Opting out of marketing communications will not prevent us from contacting you when necessary to provide services you have requested or to communicate about an appointment.
4. Cookies and Tracking Technologies
Our website and landing pages may use cookies, pixels, analytics tools, and similar technologies to understand how visitors use our website, measure advertising performance, and improve our marketing.
These technologies may include tools provided by third parties, such as website analytics and advertising platforms.
These tools may collect information about your device, browser, website activity, and interactions with our advertisements.
You may be able to control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
5. Advertising and Remarketing
We may use advertising and tracking technologies to measure the effectiveness of our advertising campaigns and show relevant advertisements to people who have interacted with our website or content.
These technologies may be provided by third-party advertising platforms.
We do not sell your personal information for monetary compensation.
6. How We Share Your Information
We may share your information with trusted third-party service providers who help us operate our business, website, scheduling systems, communication systems, marketing platforms, or other services you have requested.
These service providers may only use your information as necessary to provide services to us or as otherwise permitted by law.
We may also disclose information when required to do so by law, regulation, legal process, or governmental request, or when necessary to protect our rights, safety, or property.
7. Protection of Your Information
We take reasonable administrative, technical, and organizational measures to protect the information we collect from unauthorized access, use, alteration, or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
8. Health Information
If you provide information about your symptoms, health concerns, or other health-related matters through our website or forms, we may use that information to respond to your inquiry and determine how we may assist you.
Please do not submit highly sensitive medical information through a general website form unless specifically requested by Momenta Chiropractic.
Information collected as part of your treatment or patient relationship may be subject to additional privacy protections and policies applicable to healthcare records.
9. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide requested services, maintain appropriate business and healthcare records, resolve disputes, comply with legal obligations, and enforce our agreements.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
10. Your Privacy Choices
Depending on applicable law, you may have certain rights regarding your personal information, including the ability to:
• Request information about the personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of information where legally permitted
• Opt out of certain marketing communications
• Withdraw consent for certain uses of your information
To make a privacy-related request, please contact us using the information below.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, technology, legal requirements, or services.
Any updates will be posted on this page with a revised "Last Updated" date.
12. Contact Us
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:
Momenta Chiropractic
Phone Number: +1 610-808-9960
Email Address: [email protected]
Website: www.momentachiropractic.com